Frequently asked questions
Quick answers about orders, prints, shipping, and how things work. If you don’t see it here, hit us up.
First Visit FAQs
What to expect during your first cleanup visit.
On the first visit, we inspect the service area, complete the cleanup, bag and remove the waste, and note any important access details for future visits.
It can. If the yard has not been cleaned recently, the first visit may take longer than future visits because there is more waste to remove.
In most cases, no. As long as we have clear access instructions and can safely enter the service area, you do not need to be home.
Please make sure the yard is accessible, gates can be opened, and any special instructions are provided ahead of time. It also helps if aggressive pets are secured.