Frequently asked questions
Quick answers about orders, prints, shipping, and how things work. If you don’t see it here, hit us up.
Yard Access FAQs
Questions about gates, locked yards, and access instructions.
No, not in most cases. We can complete service as long as we have safe and reliable access to the yard.
If your gate is locked, please provide access instructions ahead of time. If we cannot access the yard, service may need to be skipped or rescheduled.
Yes. Many customers provide side-yard or backyard gate access so service can be completed without anyone needing to be home.
Please let us know ahead of time if there is anything that could block access or create a safety issue. We will do our best to work around normal obstacles when possible.
In some cases, yes. Contact us with the details and location so we can determine whether the property is a good fit for service.