Frequently asked questions

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Weather & Holidays FAQs

Questions about weather delays and holiday scheduling.

Service may be affected by severe weather, unsafe yard conditions, or major storms. If weather impacts your scheduled visit, we will do our best to reschedule as soon as possible.

Light rain may not affect service, but heavy rain or unsafe conditions can lead to delays or rescheduling. Safety and service quality come first.

Holiday scheduling may vary. Some routes may be adjusted around major holidays, and customers will be notified if their service day changes.

If a holiday affects your normal route, we may service earlier, later, or on a nearby day depending on route planning.