Frequently asked questions
Quick answers about orders, prints, shipping, and how things work. If you don’t see it here, hit us up.
Scheduling FAQs
Questions about scheduling, rescheduling, skips, and service days.
You can schedule service online through our booking page or contact us directly if you need help choosing the right service option.
Most service is scheduled in route-based windows rather than exact appointment times. This helps us serve customers efficiently and keep routes consistent.
You can let us know your preferred service day, and we will do our best to match it based on route availability.
Yes. If you need to skip a visit, please let us know as early as possible so we can update your route and account.
Yes. If your subscription and route allow it, you can request a service date change or reschedule a visit. Advance notice is always appreciated.
You can contact us to request a temporary pause depending on your plan and account standing. We will do our best to make the process easy.
Same-day or rush service may be available depending on route capacity and location. Contact us and we will let you know what is possible.