Frequently asked questions
Quick answers about orders, prints, shipping, and how things work. If you don’t see it here, hit us up.
Service Plans FAQs
Questions about weekly, biweekly, and one-time cleanup services.
We offer weekly service, biweekly service, and one-time cleanups. We also offer optional deodorizing treatments as an add-on.
Weekly service is ideal for homes with multiple dogs or yards that get heavy use. Biweekly service is often a good fit for smaller yards or homes with fewer dogs. Weekly service generally keeps the yard cleaner between visits.
Yes. One-time cleanups are available for catch-up visits, special occasions, move-ins, move-outs, or getting the yard ready before starting recurring service.
Yes. Many customers begin with a one-time cleanup to get caught up and then switch to weekly or biweekly recurring service.
Homes with multiple dogs usually benefit most from weekly service because waste builds up faster and the yard stays cleaner with more frequent visits.
Yes. If your needs change, you can usually switch between weekly, biweekly, or one-time service depending on availability and your account status.